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Case Studies should consist of the following: Quote this quote illustrates a major benefit to the client from company
Introduction A summary of the following information.
The Company Build a profile of the company that includes information on the industry, company size/turnover/number of staff, number of sites, what products it sells and any known brand names. Include information on methods of distribution and any other information that may be of interest.
Business Environment Describes the industry this company operates in and specific challenges the industry itself faces.Describe why the company wanted to purchase subject’s solution
Why did it select the solution? (quote from either the senior executive or the Project manager stating why they selected the solution).
Solution State the full solution implemented by the client, Describe the process, including who was involved what their roles were, the time taken (only if under 12 months), any problems and how those were overcome (quote from Project Manager about the process and the quality of the services people).
Business Benefits This section should include both actual benefits and the expected ones. Attempt to include measurable benefits. Avoid sensitive statements such as reduced staff numbers. Places benefits under sub-headings, (quote from senior executive, CEO, Finance & Admin, CIO)
The Future Include details of what the client expects to do next, both in terms of the business and in terms of its information systems. This is the opportunity to show that the client expects to have a long-term relationship. It is also an opportunity to promote future product initiatives. (general quote from senior executive)
Each case study should include at least one photograph of customer’s product, operations, place of business, or other pertinent subject matter. Each case study should also include the customer’s logo and the suppliers logo.
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