Writing case studies

Case Studies should consist of the following:
Quote
this quote illustrates a major benefit to the client from company

Introduction
A summary of the following information.

The Company
Build a profile of the company that includes information on the industry,
company size/turnover/number of staff, number of sites, what products it
sells and any known brand names. Include information on methods of
distribution and any other information that may be of interest.

Business Environment
Describes the industry this company operates in and specific challenges the
industry itself faces.Describe why the company wanted to purchase subject’s solution

Why did it select the solution?
(quote from either the senior executive or the Project manager stating
why they selected the solution).

Solution
State the full solution implemented by the client,
Describe the process, including who was involved what their
roles were, the time taken (only if under 12 months), any problems and how
those were overcome (quote from Project Manager about the
process and the quality of the services people).

Business Benefits
This section should include both actual benefits and the expected ones. Attempt to include measurable
benefits. Avoid sensitive statements such as reduced staff numbers. Places benefits under sub-headings,
(quote from senior executive, CEO, Finance & Admin, CIO)

The Future
Include details of what the client expects to do next, both in terms of the
business and in terms of its information systems.
This is the opportunity to show that the client expects to have a long-term
relationship. It is also an opportunity to promote future
product initiatives. (general quote from senior executive)

Each case study should include at least one photograph of customer’s product,
operations, place of business, or other pertinent subject matter.
Each case study should also include the customer’s logo
and the suppliers logo.
 

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